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Seller Marketing Manager

Sydney, Australia
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Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

We are looking for a results-driven, self-motivated Seller Marketing Manager (specialising in B2B communications and marketing) to join our high energy team. You’ll be able to navigate the complex world of product & program marketing along with own and deliver a robust seller lifecycle communications plan.

As Australia’s number one online shopping destination partnering with over 40,000 small and medium size businesses, eBay is the platform of choice for sellers. Join a dynamic industry as part of a high performing team. 

Offering a flexible workplace and reporting into the Senior Manager of Seller Operations, you will be responsible for executing our seller marketing strategy to drive seller growth & engagement.

The ideal candidate will have a deep understanding of how e-commerce works and will be able to think creatively about how to engage sellers. You will also need to work across product, brand, CRM, partnerships, merchant development, analytics and pricing. You are an exceptional project manager and are able to manage multiple work streams at the same time while delivering against tight timelines.

Responsibilities:

  • Drive, develop and execute end to end seller lifecycle engagement and marketing

  • Drive adoption of key business programs by developing and executing strong content and go-to-market plans 

  • Control the single view of seller approach ensuring the relevant content is being shared at the right time via appropriate channels (email, seller platform, onsite and phone outreach)

  • Provide air traffic control of our seller communications to ensure relevancy and avoid communication burn out

  • Develop and own seller marketing metrics and reporting/dashboards

  • Identify new opportunities and channels to engage with our seller base

  • Own and manage the relationship with global marketing and CRM stakeholders including the eBay marketing Centre of Excellence

  • Represent the “voice of the sellers” internally and externally by putting our sellers at the forefront of everything we do

Required Skills

  • Strong leadership and influencing skills, creativity, prioritisation skills, strategic thinking and strong attention to detail

  • Demonstrated ability to manage multiple projects and achieve communications/marketing and customer goals

  • Impeccable verbal and written communication skills 

  • Ability to network, build relationships and influence stakeholders upwards, downward and across teams

  • Ability to self-educate, learn fast and work autonomously 

  • Ability to think strategically and execute methodically

  • A fast worker, committed to meeting targets and deadlines

  • Excellent, solutions-focused interpersonal and communication skills

  • Passion for eBay and e-commerce

  • Minimum 8-10 years experience in B2B comms/marketing, product marketing or CRM roles

  • Education – Bachelor degree minimum

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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