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Senior Product Manager

San Jose, California
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Be challenged. Make an impact. Do things that matter. Here, you can be yourself, do your best work, and have a meaningful impact on people across the globe. We seek people with drive, ideas, and a passion for communicating with our customers - does this sound like you? If so, we’d love to talk to you!

We are looking for an outstanding Lead Product Manager to join the Trust Initiative as the Product Manager for Trust Messages. You’ll be responsible for managing the inventory of Trust related messages eBay sends to customers, designing the future look and feel of these messages along with the content across all platforms, and identifying current send mechanisms and potential migration needs. You will collaborate with multiple teams including legal, design, GCX and analytics to enable success.  You need to be dynamic, collaborative, and curious, with a passion for doing the right thing.

In this role you will: 

  • Lead the Trust Messaging workstream, develop strategy, and deliver on a prioritized roadmap 

  • Conduct discovery to understand current state, and define future states

  • Work with partners to define, build and launch products and platform features 

  • Understand and synthesize data to make informed decisions and monitor change performance

  • Define product requirements and manage the overall schedule of a project to deliver features on time with high quality

  • Manage communications and expectations with internal stakeholders

  • Drive a culture of quality, customer-centricity, scalability, and reliability

Qualifications and Competencies: 

  • At least five years of industry experience in product management or a related role

  • Ability to think and work independently, demonstrate creativity and deliver quick results

  • Excellent interpersonal and organizational skills, with the ability to drive and implement ideas in a changing environment 

  • Comfort sorting through ambiguity in order to drive to practical business impact

  • Work with the larger cross-functional team to define the product strategy, business strategy, operation plan and detailed roadmap

  • Communicate status and priorities to executives, partner teams, and the initiative team

  • Experience in Agile/Scrum methodologies and working in Agile teams is desirable

  • Proficiency in basic data analysis using tool such as Excel, SQL, Tableau

  • Education in technology and business domains – BS in BA or CS or related disciplines is a clear plus.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

EEO is the Law Poster

EEO is the Law Poster Supplement

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  • Product Marketing & Management, San Jose, California, United StatesRemove