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Client Insights Manager

San Francisco, California
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Looking for a company that inspires passion, courage and creativity, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and expansive workplace, join eBay – a company you can be proud to be a part of.

Job Description

eBay Ads is a fast-growing business within the eBay Inc. family. We represent a suite of advertising solutions that enable brands and sellers to drive awareness, consideration, and ultimately, sales velocity. For more than 25 years, eBay has been the leader in the ecommerce marketplace and now, eBay Ads is the expert voice in advertising on eBay for brands and sellers globally.

Our Insights team is a part of eBay Ads North America Marketing organization. From our first-party shopper data to third-party syndicated research, insights are the secret to our success and will drive our business into the future. Whether you are helping brands understand their customers best, evaluating the success of their advertising campaigns, or fueling our storytelling efforts, you will be a crucial partner to our customer success, brand partnerships, operations, partner development, and leadership teams. This role reports into the Senior Manager of Insights.

The ideal candidate has a passion for finding a needle in a haystack. You are not only comfortable getting deep in the data, you love discovering compelling insights and powerful stories in the numbers. You are a hypothesis-driven, creative problem solver and can bring your left and right brain to work every day. This is a newly reimagined role, so the ability to pivot and flex to meet the needs of the business is essential.

Responsibilities

  • Work with internal teams to identify new/growth opportunities across our various partner segments (brands, SMBs); you will serve as a strategic consultant and data analyst while driving toward successful business outcomes.

  • Take ownership of scoping data needs from multiple partners, analyzing data, finding insights in the data

  • Demonstrate the power of eBay’s 1st party data to help clients understand how they can improve their success on the eBay platform

  • Become a specialist in eBay data, crafting new data methodologies, and identifying/resolving data issues

  • Be prescriptive regarding the use of 3rd party research to complement and round out our 1st party stories

  • Manage/prioritize multiple requests at one time and deliver projects on time

Requirements

  • 5+ years of experience in a B2B commercial organization; bonus points for serving in analytics/insights roles at a digital media publisher, ad tech company, research firm (comScore, Kantar, etc.), or advertising agency.

  • Demonstrated ability to make the complex simple and translate large amounts of data into compelling insights

  • Experience with business intelligence tools, such as Tableau or Domo; Salesforce and SQL a plus

  • Experience working with 1st party data, AB Tests, syndicated audience research and 3rd party data/insights partners

  • Proven track record to work across different functions, both technical and non-technical

  • Outstanding organizational skills, attention to detail and ability to effectively balance multiple priorities

  • A teammate who believes in ‘we’ over ‘me’. Excellent relationship building skills, and a consistent track record of collaborating effectively and with positivity

Benefits are a crucial part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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