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Head of Business Operations & Strategy

Mumbai, India
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Looking for a company that fosters passion, courage and inventiveness, where you can be part of the team shaping the future of global commerce? Want to craft how millions of people buy, sell, engage, and give around the world? If you’re passionate about joining our purpose driven community, that is dedicated to building a forward-thinking and diverse environment, come to eBay – a company you will be proud to be a part of.

Like to shake things up? We do!

eBay hires innovators who can push boundaries and change the world.

About the team:
eBay India is a small team with a fast-paced work environment and ambitious approach. We are setting up new business grounds up and re-establishing eBay in India.

Head of Business Operations & Strategy works closely with eBay India Country Manager on India Business objectives by enabling the delivery of business capabilities through optimization of resources and investment. This role is a part of India leadership team and has high visibility to eBay global senior leadership.

The Business Operations Team creates a clear framework to help the organization achieve results from its strategic initiatives.

We are looking for dynamic, customer focused, data driven, result oriented business leader. You will partner with the cross functional business teams and will be responsible for designing the strategy and execution/improvement of site level initiatives.

You will play a key role by acting as an anchor who will be working with various teams by driving the efficiency in return of investments for the initiatives.

Apart from owning the Business Operations you also will be required to lead a group of analysts. You will offer a strategic perspective, sound business judgment, deep analytical capabilities, and a synergetic working style. You should possess strong intellectual curiosity along with passion for achieving practical business impact.

This is a multi-dimensional role and the ideal candidate should have demonstrated abilities in juggling across different responsibilities simultaneously. Successful candidates would thrive in dealing with ambiguous situations and are good at using first principle-based thinking and be able to innovate consistently.

Key Responsibilities :

  • Lead the development of eBay India Strategy and annual operating plans by collaborate with all partners and stakeholders.

  • Translate strategy to execution by working effectively on Cross functional initiatives and organization wide priorities; continuously evaluate the business performance and impact of initiatives

  • Influence change and challenge current methodologies by presenting insightful analysis to leadership team that helps improve overall efficiency.

  • Partner with India CFO and finance team on all planning, forecasting & reporting processes across eBay India businesses. Drive monthly forecasts, control annual budgets and prepare strategic business outlook

  • Review landscape and lead operational execution of JV/Strategic partnerships. Identify new IN opportunities for external partnerships that fit in IN CBT Strategy.

  • Run and own weekly & Monthly cross-functional review meetings.

  • Partner with finance on all planning, forecasting and reporting processes across eBay India

    Businesses – both long-term and short-term, including but not limited to Monthly Forecasts, Annual

    Budget & Strategic Business outlook.

  • Support India Country Manager in Ops review and Strategic Partnerships

Minimum Qualifications:

  • 10+ years of professional experience with 8 years minimum in a related technical field (consulting, strategy, analytics, finance, pricing, revenue management).

  • Leading through Uncertainty: Self-direct as well as handle junior resources on the analytics team and across the organization to deliver high quality outputs.

  • Strong intellectual curiosity, with a blend of analytical intelligence and strategic vision.

  • Collaborative personality with the ability to build relationships both within the team and across the organization to drive results.

  • Expertise presenting structured recommendation to senior leadership team; Proficient in Excel and PowerPoint

  • Understanding of P&L; ecommerce knowledge is essential.

  • Expertise presenting structured recommendations to executives and senior executives.

  • Excel capable and familiar with visualization tools like SQL, Tableau or Qlik.

What we offer

  • A great atmosphere and open company culture

  • The complete autonomy to lead your role

  • Feel that you are working in a startup environment but having the benefits of an MNC

Affirmative action and equal opportunity employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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